Tours will be confirmed
normally within 24 hours M-F. Reservations made during weekends and holidays
may require up to 72 hours.
Full Balance is due in person
at start of tour. Payment accepted in US traveler's check or cash.
Cancellations made prior to
48 hours of the tour, refund less a cancellation fee of $10 USD is
applicable.
Cancellations made within 24
hours, no refund is applicable.
If you do not show up or miss
the tour, no refund is applicable.
Cruise ship passengers: if
you miss the tour due to a change in the ship's schedule (i.e. not arrive at
all or arrive after your tour's starting time) a full refund is applicable
only if you notify Aventuras Naturales of the change at least 24
hours before the tour starting time. Must have proof of the re-schedule for
full refund to apply. All ships have e-mail and phones/faxes.
Under extremely bad weather
conditions, tour will be rescheduled to fit your travel dates and in the
event of limit stay, a full refund will be applicable. Aventuras Naturales
must confirm cancellation for full refund to apply.